Aesthetic Appeal: Higher quality diamonds generally have better clarity, color, and cut. This enhances their visual appeal and contributes to the diamond’s brilliance, fire, and sparkle, which makes them more attractive to the eye.

Value: Higher quality diamonds tend to retain their value better over time. They are rarer and more desirable, so they often command higher prices in the market. Investing in a quality diamond can be seen a wise investment since it holds its value well.

Durability: While diamonds are known for being the hardest substance on Earth, poor quality diamonds may have structural weaknesses or flaws that make them more prone to damage. Higher quality diamonds are more durable and less likely to chip or break.

Symbolism: Diamonds are often associated with significant life events like engagements, weddings, and anniversaries. People often want the best for these occasions, and a high-quality diamond symbolizes the importance and value placed on the relationship or event.

Sentimental Value: Beyond their monetary worth, diamonds hold deep, lasting sentimental value. As they are passed down through generations and given as gifts, they mark major milestones in life. Attaining a high-quality diamond ensures that its beauty and significance has and will endure the test of time.

Cut – dimensions

Clarity – inclusions

Color – ranges from completely colorless to black

Carat – weight

18k gold has a higher purity and there is less risk of causing skin irritations or allergic reactions.

Diamonds – Use hot soapy water and gently brush with a soft-bristle toothbrush.

Gold – Use hot soapy water and gently brush with a soft-bristle toothbrush.

Pearls – Pearls are best kept in a soft-cloth pouch or soft-lined jewelry box. Never store pearls in an airtight container. 

Opals – Clean gently with mild soap in warm water with a soft toothbrush or cloth.

Gemstones – Different gemstones require different care. Please refer to the individual product for care instructions. Do not hesitate to contact our customer care department if needed.

At Crystal LoVoi we do not believe gender should be associated with jewelry. Our designs are created to express individuality without specifying male or female.You should express your taste in jewelry is based on what you strikes you. Crystal LoVoi jewelry is for everyone, and any piece can be worn by anyone. We are gender-neutral.

We offer returns and exchanges within 14 days of receiving your order. You can exchange your item or refund to the original payment method. Please note the following exceptions to our Return and Exchange Policy.

Refunds are not given on items in excess of $75,000.00, however the item could qualify for store credit as long as there are no other exceptions listed in this policy.

Customization beyond standard choices, modified or engraved items are final and cannot be returned or exchanged. Additional clarification available upon request.

Due to the complex sourcing of materials, all custom order specifics will be written in detail and agreed upon prior to commission.

Returned items must have no visible signs of wear, use or damage.

Returned items must be returned in the original packaging.

Custom order DEPOSITS are not fully refundable and subject to design fees and any other fees incurred prior to the cancellation.

Orders are processed within 2-6 weeks.

All shipping rates are calculated through UPS, FEDEX, USPS, DHL and all packages are insured at their full value to protect your merchandise. We are not responsible for international taxes and duties. In the event of a return or exchange, the taxes and shipping fees are not subject to refund.

CONCIERGE DELIVERY
Some orders may be eligible for Concierge Service (hand-delivery). Hand-delivered by our CEO and Founder, Jermane Wright. Jermane will come to you to explain the rarity of the stone and provide many other insights about your new treasured piece or pieces.
Offered to customers who meet minimum requirements.