California Privacy Notice (CPRA)

This California Privacy Notice supplements our Privacy Policy and applies to California residents.

Categories of Personal Information Collected

During the preceding 12 months, we may have collected the following categories of personal information, depending on your interactions with us:

Identifiers (such as name, email address, phone number, postal address, account identifiers, IP address)
Customer records information (such as billing, shipping, and transaction information)
Commercial information (such as purchase history and preferences)
Internet or electronic network activity (such as browsing behavior, device data, cookie data, and interactions with our Site)
Geolocation data derived from IP address or shipping information
Audio, electronic, or similar information if you contact customer service where permitted
Inferences drawn from the above data to help personalize experiences and marketing
Sensitive personal information only as reasonably necessary for permitted business purposes, if applicable

Sources of Personal Information

We collect personal information directly from you, automatically through your use of our Site, from service providers, advertising partners, analytics providers, payment processors, and other lawful sources.

Purposes for Collection and Use

We may collect, use, disclose, or retain personal information to:

Process transactions and fulfill orders
Provide customer service and aftercare
Operate, secure, and improve our Site
Personalize content and measure campaigns
Detect fraud and protect the brand and our clients
Comply with legal obligations
Conduct internal research, analytics, and quality assurance
Send marketing communications subject to applicable law

Disclosure of Personal Information

We may disclose personal information to service providers, contractors, advisors, shipping partners, payment processors, analytics providers, advertising partners, and governmental authorities where required by law.

Sale or Sharing

We do not sell personal information for monetary consideration. We may use cookies or similar technologies that could constitute “sharing” for cross-context behavioral advertising under California law. You may opt out where required.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in our policies, including legal, accounting, warranty, fraud prevention, dispute resolution, and recordkeeping needs.

Your California Rights

Subject to applicable exceptions, California residents may have the right to:

Know/access personal information collected, used, disclosed, shared, or sold
Request deletion of personal information
Request correction of inaccurate personal information
Request portability of certain information
Opt out of sale or sharing
Limit use of sensitive personal information where applicable
Receive equal service and pricing regardless of exercising rights

Exercising Rights

To submit a request, contact us at info@crystallovoi.com. We may need to verify your identity before processing certain requests. Authorized agents may submit requests on your behalf subject to verification and applicable authorization requirements.

Shine the Light

California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, if applicable.

Notice of Financial Incentives

If we ever offer a program that may be considered a financial incentive under California law, we will provide additional terms and disclosures at that time.